This section contains material for business proposals to, mainly, non-technical audiences. The material is intended to 'sell' a particular course of action.

• Customer Relationship Management
• Marketing Technology
• Domestic networks
• Data Mining Sage
• Decide on VPN appliances or VPN servers
• Firewall Design
• Firewall Testing
• Microsoft Exchange 2000 Server
• Small Business Server
• Risk Assessment
• IT Productivity and Efficiency
  • 10 Ways To Effectively Estimate And Control Project Costs
• Project Management Tools
  • Microsoft Project Planner
  • CIO Project Checklist
  • IT Budget worksheet
  • Inaccurate Estimates