One of the technical characteristics that is important from a business perspective is that of centralised control. This consulting knowledge base entry applies to those businesses regarding this feature as important.

The following is a template for producing a design and implementation document for Microsoft Exchange 2000.
A proposed title would be

Microsoft Exchange 2000 Server Design and Implementation for ...

The document comprises different sections or chapters. By defining these, the foundation for the document is laid. The suggested headings are:

• Introduction - set out who this document is for and the objective of the project
• Project Overview. - the benefits that will arise
• Technology Overview - brief description of the terms and concepts used in order that the audience has some idea of the technology
• Current Environment and Coexistence Strategy - How to manage the migration to Exchange Server 2000
• Proposed Exchange 2000 Design