There are many troubleshooting techniques you can use to resolve problems with a Windows 2000 installation. However, if a problem arises, consider the following possibilities before using more complex troubleshooting techniques:
- Recent changes to your Windows 2000 installation, such as the installation of new software, new drivers, or configuration changes, might be causing or contributing to the problem.
- Other users may have experienced a similar problem and contacted Microsoft Product Support Services (PSS) for assistance. In turn, PSS may have written an article describing how to resolve the issue. Search the Microsoft Knowledge Base at http://support.microsoft.com/ for an article describing the problem.
If you cannot resolve the problem using these suggestions, use this section to familiarise yourself with the following basic troubleshooting techniques:
Note This section does not provide every possible troubleshooting technique for Windows 2000. For more information about repairing Windows 2000, see the Microsoft Windows 2000 Server Operations Guide of Microsoft Windows 2000 Server Resource Kit.
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
- Microsoft Exchange 2000 Server
