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PC Knowledge Base - How to Use Event Viewer to Identify the Cause of the Startup Problem

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View the event logs in Event Viewer for additional information that may help you to identify and diagnose the cause of the startup problem. To view events recorded to the event logs, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Administrative Tools, and then double-click Event Viewer.
Alternatively, start Microsoft Management Console (MMC) that contains the Event Viewer snap-in.
  1. In the console tree, click to expand Event Viewer, and then click the log that you want to view, for example, System log or Application log.
  2. In the details pane, double-click the event that you want to view.
To copy the details of the event,
  1. Click Copy,
  2. Open a new document in the program in which you want to paste the event (for example, Microsoft Word), and then
  3. Click Paste on the Edit menu.
To view the description of the previous event or the next event, press either the UP ARROW key or the DOWN ARROW key.

The information in this article applies to:



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