Ransomware is a type of malicious computer software that threatens the user to take some destructive or harmful actions. Ransomware demands the victim to pay up in order to stop it from running a payload or restore modified or stolen information. Typical parasites are usually trojans, malicious computer programs, which are disguised as harmless applications.

There are several ways to remove this threat and other malware.

1. Restore your computer to a prior state using "System Restore"
   Note: Some malware erases restore points so this method may not be available.
2. Start your computer in "Safe Mode" and then run an up to date anti-malware program.
   To get to Safe mode, press the F8 key when Windows starts to boot. You have to do this before you see the first "Windows" screen