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PC Knowledge Base -Microsoft Exchange 2000 Server - How to Delete One Message in a Queue
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  1. Gain access to the Queues node
  2. Click the queue that contains the message that you want to delete.
  3. Enumerate the queue.
  4. Find and click the message that you want to delete.
  5. On the Action menu, click either Delete (send NDR) or Delete (no NDR), as applicable.

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