To limit the amount of time you spend troubleshooting hardware configuration problems during a disaster recovery, maintain current hardware configuration records, including:
- A list of your hardware vendor's contact information, such as support phone numbers, e-mail addresses, and Web pages for online support.
- A list of the hardware in each server, with firmware update versions and hardware driver versions (this hardware information can be found in Windows 2000 Device Manager). There are two tools to assist in gathering disk data
- A list of the BIOS information, interrupt request (IRQ) settings, hard disk configuration information, and jumper settings on your server's hardware.
Tip To provide easy access to your hardware configuration records, create a folder for each server's configuration information, and store the records on a shared server in your network.
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
- Microsoft Exchange 2000 Server
