1. When the backup is complete, ensure that the Restore Progress dialog box shows Status: Completed. If the status shows Status: Completed with Errors, the restore was not successful.
   
   Restore completed with errors
2. If the restore completed with errors, click Report to view the log file of the restore, which shows the errors that occurred. The following is an example of a restore log with errors:

   ----------------------

   Restore Status

   Operation: Restore

   Backup of "SERVER01\Microsoft Information Store\First Storage Group"

   Backup set #1 on media #1

   Backup description: "Set created 3/27/2001 at 3:12 PM"

   Restore started on 5/28/2001 at 11:01 PM.

   Unable to restore data to SERVER01\Microsoft Information Store\First Storage

   Group, check the application event log for more information.

   Restore completed on 5/28/2001 at 11:01 PM.

   Directories: 0

   Files: 0

   Bytes: 0

   Time: 1 second

   ----------------------

3. Check the restore log file for errors. Make sure there are no errors in the restore log file. If errors exist, research the possible causes of the errors.
   Note Each session of Backup adds information to this log file. You may have to scroll to the bottom of the log file to find the log information that relates to the most recent backup.
4. Close the restore log file, and then click Close.
5. Click Start, point to Programs, point to Administrative Tools, and then click Event Viewer.
6. In Event Viewer, in the console tree, click Application Log. In the details pane, make sure there are no errors reported in the application log that indicate the restore was unsuccessful.
   Note To expedite your search, look for the log files that indicate when the backup and verification processes started and completed.
7. If you notice any events that disclose an error, double-click the event to open Event Properties, and then read the description of the event
   
   Application log error in Event Properties from a failed restore
8. Research and resolve errors or inconsistencies as soon as possible. For more information about the error, click the URL in the Description box, or research articles in the Microsoft Knowledge Base.
9. Close Event Viewer after you have checked for errors.

The information in this article applies to:

• Microsoft Exchange Server 2003 Enterprise Edition
• Microsoft Exchange Server 2003 Standard Edition
• Microsoft Windows Small Business Server 2003, Premium Edition
• Microsoft Windows Small Business Server 2003, Standard Edition
• Microsoft Exchange 2000 Server